Virgin Media is continuing its drive to add more features to its popular TV service.
The cable company recently announced it was adding more 4K Ultra HD content to its channels with BT Sport 4K UHD arriving on its top TV bundles at no extra cost.
And, in a bid to boost its customer satisfaction ratings, Virgin Media is rolling out a new service that will allow customers to track technicians when there’s a problem.
This means you’ll get real-time updates of exactly where your Virgin Media repair person is on the day of the call out.
Now there’s another big new update arriving on the platform which brings a big improvement to the Virgin TV Go app.
Virgin says that it’s now allowing Full House and VIP customers to download their favourite programmes to compatible phones and tablets.
The upgrade offers more than 2,000 episodes of entertainment from the likes of Fox, ABC and Comedy Central, as well as Virgin TV’s collection of exclusive box sets, such as Kingdom and Ash Vs Evil Dead.
Speaking about the changes David Bouchier, Virgin Media’s Chief Digital Entertainment Officer, said: “Whether it’s bingeing on a box set on the beach or catching up on a comedy on a plane or train, our customers can download the best entertainment on the box direct to their phones or tablets with the Virgin TV Go app.”
Once a downloaded programme has been started, Virgin TV customers have 48 hours to complete it before it expires on the app.
Here’s a full list of channels whose shows can be downloaded on the Virgin TV Go app:
ABC Studios • Cartoon Network • Comedy Central • Crime+Investigation • Food Network • Fox • History • Lifetime • Nickelodeon • Travel Channel • Nat Geo • Syfy
As we mentioned earlier, this new feature is only available to customers on the more expensive Full House and VIP packages.
Luckily, there is a way to get these bundles a little cheaper at the moment.
Virgin is currently offering £150 bill credit to those signing up these packages and is also scrapping the usual £20 set up fee.
Here’s what you’ll pay before the credit.
VIP Bundle – £89 per month for first 12 months then £129
Full House TV and Sports – £77 per month for first 12 months then £104
Full House TV – £57 per month for first 12 months then £74
This £150 credit offer is available until tomorrow, August 15.
Last month it was revealed that UKTV channels would be leaving Virgin Media after negotiations to renew a deal fell through.
In total 10 channels departed the Virgin Media service, leaving customers stunned.
But in a surprise announcement, just a few weeks after the UKTV channels departed Virgin Media, it was revealed they have made a triumphant return.
David Bouchier, Chief Digital Entertainment Officer at Virgin Media, said: “Reaching this agreement reaffirms our longstanding partnership with UKTV and is fantastic news for our customers.
“We are sorry for what we know has been a frustrating time for our customers, but are pleased that our TV bundles are now even bigger.
“Our unwavering commitment to investing in incredible programming remains.”
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