Fury after care home admits bathing elderly residents less than once a week | UK | News

Nazareth House in Cheltenham, Gloucestershire, has been rated ‘inadequate’ after a recent inspection found it had committed five breaches of the Health and Social Care Act 2008.

In one case an elderly dementia patient was not allowed to sit down by staff.

Missed medicine dosages and some residents being bathed less than once a week were also among the issues highlighted by the Care Quality Commission (CQC) report.

These related to dignity and respect, meeting people’s needs, providing safe care, identifying problems and training staff.

The inspector wrote in a report published on Tuesday: “One member of staff was supporting a person who was walking with another person.

“The staff member refused to let the person sit down when they wished to do so and did not understand the reasons for the person’s anxieties.”

One care worker left both the en-suite bathroom and bedroom door open after assisting a resident to go to the toilet.

It was noted the incident made the resident “anxious” and “could be heard from the corridor but the staff member did not seek to reassure the person”.

Another three workers at the care home had not received training on dementia.

Nazareth House – which cared for 55 elderly people at the time of the June inspection – has apologised and said the manager at the time of the inspection has moved on.

Nazareth Care’s UK CEO Robert York said: “Lessons have been learned by everyone involved and with close liaison with the Care Quality Commission we are confident that the next report will reflect the changes already being implemented.”

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