Royal Caribbean has left cruise passengers devastated after cancelling three April sailings at the last minute. The action – which sees routes departing on April 7, 14 and 21 cancelled – comes after a freak accident which saw a crane hit the liner, Oasis of the Seas, in a shipyard. The ship was docked in the Bahamas when the incident occurred, with the equipment damaging some suites as well as the AquaTheatre, according to a letter sent to Business Insider. With the capacity of the liner at 6,296, this means more than 18,000 will have been affected.
A spokesperson for Royal Caribbean told Express.co.uk: “We have informed our guests that, in order to complete the interrupted dry dock of Oasis of the Seas, we have cancelled the ship’s April 7, April 14, and April 21 sailings.
“Guests on the three sailings will receive full refunds, as well as full credit toward a future cruise.
“We are sorry for the disruption to their holiday plans.
“Oasis of the Seas will head from the Grand Bahama shipyard to be serviced at facilities in Cadiz, Spain.
“She will then resume her scheduled itineraries, beginning with the May 5 sailing from Barcelona.
Meanwhile, travellers have taken to Twitter to express their angst.
One uploaded a snap of the damaged ship and the words: “Based on the crane incident with injuries, I assume @RoyalCaribbean will cancel the trip,” with her words indeed proved correct.
Another posted: “Next 3 sailings cancelled.
“We were to sail out on Sunday. Got a free cruise and a full refund. No beach vacation.”
Another mused: “My trip with my friends was completely torn apart.”
It has been a torrid year for the Oasis of the Seas liner, which was struck by the norovirus in January.
A total of 277 people on one of the largest cruise liners in the world, are confirmed to have been struck down by the infection, which is a winter stomach bug that causes vomiting and diarrhoea.
The vessel was transporting guests to Jamaica from Florida and a spokesperson confirmed its route would end early.
It docked in Falmouth, which is in the northern side of Jamaica, before the illness was flagged to staff.
Its passengers were in the midst of a seven day cruise around the Caribbean islands.